United Kingdom: HMRC Reports Self Assessment Payment Plan Service Issues

On 8 October 2026, HMRC updated its service availability page for Self Assessment payment plans, flagging ongoing technical issues affecting taxpayers’ ability to set up or manage time-to-pay arrangements online. The Self Assessment payment plan service allows individuals and businesses to spread their tax bill over monthly instalments. The reported issues include intermittent system outages, delays in plan confirmation, and incorrect instalment calculations. HMRC advises taxpayers to attempt setup during off-peak hours and to contact the helpline if urgent.

Key Takeaways

  • Service Disruption Impact: Taxpayers with upcoming Self Assessment deadlines may face difficulties arranging payment plans, risking late payment penalties if not addressed proactively.
  • Alternative Arrangements: HMRC encourages affected taxpayers to call the Payment Support Service to arrange plans manually, though wait times may be extended.
  • Monitoring and Updates: HMRC commits to regular status updates on the service page; taxpayers should monitor for resolution announcements before the 31 January filing deadline.

Disclaimer: This article is compiled and summarized by the AI based on publicly available information and is for general information purposes only. It does not constitute any form of formal tax advice, legal opinion, or basis for performance. Please consult a qualified professional tax advisor or legal counsel for tax advice.

Source: Read Official Announcement