On 4 September 2026, the Polish National Revenue Administration (KAS) issued a technical notice warning of potential disruptions to its telephone infoline services. The announcement alerts taxpayers and tax advisors that contact via the KAS infoline may be limited or unavailable on the specified date due to planned technical works. The KAS recommends utilizing alternative communication channels, including the e-Urząd Skarbowy (e-Tax Office) portal, the Twój e-PIT service, and the mobile application mObywatel, for submitting inquiries and handling urgent tax matters. This notice reflects the administration’s ongoing efforts to modernize digital services while maintaining transparency about service availability.
Key Takeaways
- Service Disruption: The KAS infoline will experience technical difficulties on 4 September 2026, potentially preventing taxpayers from reaching agents by phone.
- Digital Alternatives: Taxpayers are strongly encouraged to use the e-Urząd Skarbowy portal, Twój e-PIT, or the mObywatel app for all tax-related communications and submissions during the outage.
- Operational Continuity: The notice underscores the Polish tax authority’s shift toward digital-first service delivery, reminding stakeholders to familiarize themselves with online self-service tools.
Disclaimer: This article is compiled and summarized by the AI based on publicly available information and is for general information purposes only. It does not constitute any form of formal tax advice, legal opinion, or basis for performance. Please consult a qualified professional tax advisor or legal counsel for tax advice.
Source: Read Official Announcement