Effective 22 September 2026, the Italian Revenue Agency (Agenzia delle Entrate – AdE) has approved an extension of office opening hours across its territorial network, following a formal request from the National Council of Chartered Accountants (CNDCEC). President Elbano de Nuccio highlighted the achievement as a direct result of constructive institutional dialogue between the profession and the tax administration. The extended hours aim to improve accessibility for citizens, businesses, and tax professionals who require in-person assistance for complex matters, document submission, and verification procedures.
Key Takeaways
- Expanded Service Windows: The new schedule increases daily opening hours and introduces additional afternoon slots in major offices, reducing wait times and enabling professionals to manage client appointments more efficiently. This addresses a critical bottleneck during peak filing seasons.
- Digital-Physical Integration: The extended physical hours complement the ongoing digitalization push, ensuring that taxpayers who prefer or require face-to-face interaction are not disadvantaged. The AdE has also committed to enhancing online booking systems to optimize the use of extended hours.
- Precedent for Collaborative Governance: This outcome sets a positive precedent for future negotiations on administrative improvements, demonstrating that structured dialogue between the CNDCEC and the AdE can yield tangible service enhancements without legislative intervention.
Disclaimer: This article is compiled and summarized by the AI based on publicly available information and is for general information purposes only. It does not constitute any form of formal tax advice, legal opinion, or basis for performance. Please consult a qualified professional tax advisor or legal counsel for tax advice.
Source: Read Official Announcement