Indonesia:Palopo Tax Office Exposes DJP Impersonation Scams via Instagram Live

On 30 September 2026, KPP Pratama Palopo, South Sulawesi, held an Instagram Live session exposing rising tax-related fraud schemes where scammers impersonate DJP officials via WhatsApp, email, and fake websites. The session details five prevalent modus operandi: (1) fake tax audit notifications demanding “settlement fees”, (2) fraudulent tax refund links stealing banking credentials, (3) counterfeit e-Faktur activation codes, (4) bogus NPWP registration services charging illegal fees, and (5) deepfake video calls mimicking tax officers. The office references Article 17 of Law No. 28/2007 on Tax Procedures regarding official communication channels and coordinates with the National Police Cyber Crime Unit for takedown of 23 phishing domains in Q3 2026.

Key Takeaways

  • Official Channel Verification: Taxpayers are instructed to verify all communications through the official DJP website (pajak.go.id), the “Pajakku” app, or the 1500200 call center; DJP never requests payments to personal accounts or shares login credentials.
  • Rapid Incident Reporting: The live session introduced a one-click “Report Scam” feature in the Pajakku app, automatically forwarding screenshots and metadata to the DJP Security Intelligence Unit and law enforcement for immediate investigation.

Disclaimer: This article is compiled and summarized by the AI based on publicly available information and is for general information purposes only. It does not constitute any form of formal tax advice, legal opinion, or basis for performance. Please consult a qualified professional tax advisor or legal counsel for tax advice.

Source: Read Official Announcement