On 20 August 2026, the Pondok Aren Tax Office launched a public campaign urging individual and corporate taxpayers to adopt the M-Pajak mobile application for end-to-end tax compliance. Developed by DJP as part of the Tax Administration System Renewal (PSBP), M-Pajak consolidates e-Registration, e-Filing, e-Billing, and tax certificate requests into a single mobile interface compatible with Android and iOS. The app integrates biometric authentication (face ID/fingerprint) linked to the national population database (Dukcapil), eliminating the need for physical token devices. As of August 2026, M-Pajak has 4.2 million active users, processing 68% of individual annual returns (SPT Tahunan OP) and 41% of corporate monthly returns (SPT Masa PPh 21/23/26).
Key Takeaways
- Unified Compliance Platform: M-Pajak replaces four separate legacy applications, reducing taxpayer friction and DJP maintenance costs by an estimated 30% annually.
- Biometric Security Standard: Integration with Dukcapil enables real-time identity verification, mitigating identity theft risks in tax refund claims—a persistent issue under the previous e-FIN system.
- Strategic Adoption Target: DJP targets 15 million active M-Pajak users by December 2026, making mobile the primary channel for 80% of individual taxpayer interactions, aligning with Indonesia’s Digital Government Roadmap 2025-2029.
Disclaimer: This article is compiled and summarized by the AI based on publicly available information and is for general information purposes only. It does not constitute any form of formal tax advice, legal opinion, or basis for performance. Please consult a qualified professional tax advisor or legal counsel for tax advice.
Source: Read Official Announcement