SARS, in partnership with the Office of the Tax Ombud, announced a Mall Activation event to be held at the Pavilion Shopping Centre in Durban. The activation, scheduled for 27 July 2026, aims to engage directly with taxpayers, providing on‑site assistance, information on available services, and resources to help individuals navigate tax obligations. The collaboration underscores a shared commitment to improving public access to tax support, fostering transparency, and addressing citizen concerns in a responsive manner. During the event, representatives from both organisations will offer guidance on filing returns, resolving disputes, and understanding taxpayer rights, as well as details on recent policy updates and forthcoming initiatives. The public is invited to attend, pose questions, and receive personalized help, thereby reducing barriers to accessing essential tax services. This outreach initiative highlights SARS’s dedication to citizen‑centric service delivery and the Ombud’s role in ensuring that taxpayer grievances are heard and addressed promptly, ultimately contributing to a more trusted and efficient tax administration system.
https://www.sars.gov.za/latest-news/sars-and-office-of-the-tax-ombud-mall-activation/